Privacy Policy
Heritage Network Inc.
Last updated: [1/14/26]
Heritage Network Inc (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, carriers, business partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us through electronic means, including SMS text messaging.
1. Information We Collect
We may collect the following types of information:
Business contact information (name, company name, email address, phone number)
Shipping and logistics-related information
Communications exchanged via email, phone, or SMS
Website usage data (IP address, browser type, pages visited)
We only collect information that is necessary to conduct our freight brokerage operations and provide services.
2. How We Use Your Information
Information collected may be used to:
Arrange and manage freight transportation services
Communicate with shippers, carriers, and business partners
Provide shipment updates, appointment coordination, and customer support
Comply with legal and regulatory requirements
Improve our services and website functionality
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
3. SMS / Text Messaging Privacy Policy
Heritage Network Inc may send SMS text messages to customers, carriers, and business partners who voluntarily opt in to receive such communications.
By providing your mobile phone number and consenting, you agree to receive text messages from Heritage Network Inc related to:
Freight brokerage services
Shipment updates and coordination
Appointment scheduling
Customer support and operational communications
Heritage Network Inc. may communicate with customers via SMS (text message) for purposes including but not limited to shipment updates, pickup and delivery coordination, appointment confirmations, service-related notifications, and operational communications related to logistics brokerage services.
By providing your mobile phone number through our website, forms, contracts, or during verbal or written business communications, you consent to receive SMS messages from Heritage Network Inc.
Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at admin@heritagenetwork.co.
Heritage Network Inc. does not sell, rent, or share mobile phone numbers with third parties for marketing purposes. Mobile information is used solely for business communications related to services requested.
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.
📧 Email: admin@heritagenetwork.co
📞 Phone: 443-319-2852
Heritage Network Inc does not sell, rent, or share mobile phone numbers with third parties for marketing or promotional purposes. Mobile information is used strictly for business-related communications.
View our Privacy Policy at https://www.heritagenetwork.co/privacy-policy
4. Information Sharing
We do not sell or trade your personal information. We may share information only with:
Authorized motor carriers and business partners for service fulfillment
Service providers assisting in operations (e.g., accounting, compliance)
Government agencies when required by law
All third parties are expected to protect your information in accordance with applicable laws.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
6. Cookies & Website Analytics
Our website may use cookies or analytics tools to improve user experience. You may disable cookies through your browser settings if desired.
7. Your Rights & Choices
You may request to:
Review or update your information
Opt out of non-essential communications
Withdraw SMS consent by replying STOP
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
C-SMS Terms & Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Heritage Network Inc. , you may receive messages related to the following :
Appointment reminders
Follow-up messages
Load Booking
PO/BOL information
Billing inquiries
Example: "Can you please share the BOL as soon you deliver the load?."
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [10] SMS messages per week related to your loads.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from Heritage Network inc. in the following ways.
Verbally, during a conversation
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (https://www.heritagenetwork.co/)
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
9. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Heritage Network Inc
📍 3600 W Grant Line Rd, Apt 116
Tracy, CA 95304
📧 admin@heritagenetwork.co
📞 443-319-2852